Returns Information

Returns/Options to cancel

By law, customers within the European Union have the right to a ‘cooling off period’ within seven working days of their purchase being delivered.

If you decide to return an item to Online Garage Door Shop during this period, you will be entitled to a refund of the cost of the item and the delivery charge; we will not refund the return charge.

If you are however returning the items because they are damaged, faulty or in any way defective then Online Garage Door Shop will refund the delivery and return fee on receipt of the goods.

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